Hotel Thermal

The city view from the balcony (13th floor) was fantastic. I also really enjoyed the easy access to the thermal pools and sauna world, as well as the two additional saunas and pool on the -2 floor of the main building, which were almost always empty. Breakfast offered a wide variety of foods. The location is excellent, with hiking trails nearby and spectacular nature all around.

We have already started telling all of our family and friends about Hotel Thermal! We loved our stay. The room was comfortable with sufficient furniture, cozy bedding, and a nice balcony—we loved our view overlooking the river. Breakfasts were tasty and varied with robust options for many different diets— gluten-free, dairy free, Halal, vegetarian, and vegan options are all available. We loved the spa and spent nearly all of our time in saunas and whirlpools: unlimited access to the Finnish sauna, infrared sauna, steam room, 37 degree whirlpool, 28 degree swimming pool with jets, and Kneipp Path. We also enjoyed the included 2 hours per night per guest at Saunia World which guests can visit between 9:00–23:00 daily. We used one of our daily 2 hours on a night visit to the outdoor mineral pool with 180 degree views of Karlovy Vary. The other 2 hour allotment we used from 9:00-11:00 to visit the 6 different types of saunas. When we did emerge from from the spas, we were very pleased with the location of the hotel: 15 minute walking distance to the main bus terminal, 10 minute walking distance to multiple cafés and restaurants, right along the river. We loved our stay and cannot wait to come back!

The hotel exceeded our expectations – it is comfortable and features well-developed and extensive spa facilities. The staff were very helpful. Although from the outside it looks like a Soviet-era building, the quality of maintenance and the level of comfort are up to modern standards. I can’t comment on the reasonableness of the prices during peak season, as we stayed during the off-peak period (March), but at that time, it was definitely worth the price.

The hotel is a 5*+ in my opinion. The multiple SPA facilities, many special saunas, food and drinks at the highest level. The receptionist DENIS SYKERYNEK, saw that we are veteran citizens He treated us above a reasonable level, with generosity, patience and hospitality. He went beyond his duties. He booked us a bus and saved us 12 hours of waiting at the airport. He guided and explained everything that was not clear to us. Exceptional room service. The cleanliness of the room is perfect. Anna ( ANUTA) went out of her way to change the sheets when we didn't ask because she thought otherwise. We had a perfect stay!

The view was exceptional from our rooms, staff was amazing and very friendly, breakfast was delicious with a lot of options, great location.